Operations Coordinator

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our corporate office operations team!

Reporting to the Franchise Owner,  the Operations Coordinator will play a role in both day-to-day operations as well as large-scale projects shaping the operations of the company.

There’s never a dull moment in operations!  In this role you can expect tasks to be varied and challenging, giving you ample opportunity to learn new skills and engage with a wide variety of people and aspects of the business.

• Review daily reporting and communicate to stores
• Communicate with stores not performing to minimum standards to drive consistency and performance
• Support operational improvements in store
• Support stores or bookkeepers with any balancing issues, or expense statement issues as required
• Support stores with processes and administrative tasks
• Support the Franchise Regional managers by providing answers to Operational or Merchandising questions
• Complete all return/damage credits for each region
• Assists stores under achieving in Audit scores
• Entry-level project management requiring a focus on note taking, following up on assigned tasks, and maintaining action registers to ensure project completion.
• Lead meetings and calls through Teams or in-person as required.  Over time you will have both recurring and as needed meetings that you will be required to plan and coordinate.  Follow-up tasks may require sending out notes, following up on action registers, and overall holding team members accountable for deliverables.
• Light accounting and data-entry work for analysis, completion of projects, billing, and monthly reconciliation as required.
• Other duties as assigned.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Strong organizational and multitasking skills.
• Strong communication and interpersonal skills.  This role requires giving presentations to the executive leadership team including the President, Vice Presidents, and business leaders.
• Prior experience in Capex coordination, operations coordination, project planning, or a similar role is preferred and will be prioritized.
• Experience with process improvement, Excel macros, SQL, computer programming, analytics, reporting, or other business analysis tools would be considered an asset.

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now