Regional Franchise Manager

Flexible Home base - Ontario preferred or in a central region, open to other areas.

Reporting to the Director of Franchise the Regional Franchise Manager has overall responsibility for the leadership and direction of Sales, Operations and Merchandising activities for all assigned franchisees in the Central region. In this role, you will act as the primary liaison between existing Franchisees and Corporate office operations and will also be responsible for recruiting new franchisees in the area.

• Build and maintain business relationships with franchisees and ensure their understanding of and compliance with all brand standards, processes, systems, reporting tools and initiatives available to drive operational excellence and superior customer service.
• Coordinate Franchisee training using available online training tools, conference calls and in-store visits.
• Provide operational support and advice in the areas of new store openings/expansions, new product and process implementations and compliance with corporate policies.
• Develop and implement local marketing, recruitment, and recognition programs that Franchisees can implement.
• Explain Franchise brand offerings to prospective Franchisees using marketing materials.
• Lead the Franchisees in their attainment of budgeted sales and profitability.
• Provide focus & alignment in region relative to location business plans and overall store performance.
• Visit stores and schedule regular Franchisee and managers’ meetings/conference calls.
• Oversee the merchandise presentation, cleanliness, and safety within each region.
• Analyze KPIs, checklist reports and comparisons to maximize opportunities for improvement and profit.
• Monitor product performance by location using ranking reports and financial information.
• Investigate and help resolve franchisee challenges and issues, provide feedback and education to owners to help in the operation of their business.
• Other duties and projects as assigned periodically.

• Minimum 3 years retail management experience required; previous regional management experience an asset.
• High School Diploma or equivalent required.
• Proven ability to motivate and lead management teams and to develop staff through coaching, mentoring, and training.
• Proven ability to manage a wide variety of assignments at once and manage competing deadlines.
• Exceptional communication, interpersonal and problem-solving skills.
• Self-motivated, able to work with minimum supervision and a passion to learn and grow
• Willingness to travel extensively throughout the region. Flexibility to work all shifts including evenings and weekends.

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com