Claims Examiner

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! As a Claims Examiner you will report to the Manager of Insurance.

• Claims Examiner for specialty line of insurance

• Creation and maintenance of all new claim files

• Decisions on approval of claims – working directly with the Manager of Insurance

• Provide best-in-class customer service on very sensitive insurance claims

• Explanation of claims process to clients

• Correspondence with the insured clients’ employers, physicians and hospitals if necessary

• Communication with all of TGI’s partners and credit card companies with respect to payments on client accounts

• Work with Staff Accountant on monthly and yearly reporting

• Provide a front-line quality customer service

• Meet targeted business objectives

• Excellent data entry and keyboarding skills

• Utmost discretion with confidential customer information

• Professional phone etiquette and empathy for sensitive circumstances

• Strong attention to detail

• Superior organizational skills

• Strong analytical and decision making skills

• Strong desire to take ownership and accountability of task completion

• Intermediate knowledge in Microsoft Office, particularly Excel, Word, PowerPoint and Access

• Ability to work effectively with and without supervision

•  Basic accounting skills would be an asset

• High School or Equivalent is required

• 1 to 2 years in a claims processing role would be an asset

• Post-secondary or other education related specifically to insurance industry would be an asset

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com

Attach your CV and tell us why you would be a great fit at Trans Global!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com