Field Appliance Technician Apprentice - Ottawa

Are you looking to develop a career as a technician? TGS is currently hiring for a Field Appliance Technician Apprentice, and we will train you.

This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction!

• Assist senior technicians with in-home appliance repairs
• Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to “The Perfect Call”
• Develop skills in conducting  appliance diagnostics and complete repairs
• Order parts and ensure inventory supply levels are sufficiently maintained
• Manage local parts inventory including assistance with truck stock 
• Provide information to assist customers in obtaining optimum performance of their products
• Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
• Ensure the proper maintenance of shop tools and vehicles
• Adhere to all health and safety, security, building and departmental procedures

• High school diploma or equivalent 
• Comfort with hand tools and the ability to learn to read schematics
• Valid driver’s license (must be able to provide a clean driving abstract)
• Outstanding Customer Service skills
• Excellent written and verbal communication skills
• Professional and courteous phone etiquette
• Highly developed technical, investigative, and analytical skills
• Punctuality and dependability a must
• Must be organized and detail oriented
• Appliance Technician certification or willingness to obtain one
• Domestic Appliance or Gas Technician 2 Certification would be considered an asset

• Paid hands on training 
• Education reimbursement for related courses taken during employment including G3/G and online appliance repair courses 
• Company paid benefits after 3 months
• Retirement plans with company matching contributions after 1 year 
• Company van and uniforms

Apply now

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com