Supervisor

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Are you a team player and do you have an incredible sense of leadership?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

• Manage performance and efficiencies of Appliance, Electronic and Furniture Repair Technicians and Contractors
• Ensure all Retail locations are properly supported to maximize the sales of product and warranties
• Interact with manufacturers in regards to technical support
• Ensure adequate levels of service are provided in all markets of service area through In House Technicians, contractors or depots
• Ensure all staff receives adequate technical and company policy training as required
• Communication and enforcement of all health and safety policies and procedures
• Conduct regular departmental meetings to enhance staff engagement
• Perform staff hiring, discipline and performance appraisals
• Liaise with Distribution, Fleet, Call Centre and Stores regarding any operational concerns
• Provide monthly operational reporting as required

• 5 years’ experience in repair service environment; previous supervisory experience is an asset
• Technical background in Appliances & Electronics repair preferred
• Excellent communication skills, both written and verbal
• Excellent Computer Skills and knowledge of Microsoft Office (Excel)

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com

Attach your CV and tell us why you would be a great fit at Trans Global!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com