LFL Group

  • Customer Service Associate

    ID 2020-1470
    Posted Date 2 weeks ago(1/8/2020 6:41 AM)
    # of Openings
    1
    Job Locations
    CA-ON-Peterborough
    Job Category
    Customer Service/Support
  • Is this job for you?

    18

     

    Do you believe in putting the customer first?

    Do you love to solve problems and create solutions?

     

    WELCOME HOME!

    The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude!   The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

    Responsibilities

    • Respond to customer inquiries and offer solutions in a courteous and professional manner
    • Follow up with customers to identify and support their needs
      Promote customer loyalty by providing exceptional customer support 
      Review and follow up on order reports on a daily basis
    • Consistently follow up with customers on the progress of customer service-related issues
    • Other duties as assigned   

    Qualifications

    • Strong customer service focus
    • Experience in a customer service or sales role (retail environment asset)
    • High school diploma or equivalent
    • Exceptional communication skills, both written and verbal
    • Proven ability to multitask and maintain organization
    • Proficiency with computers and Microsoft Office programs    
    • Flexibility to work all shifts, including evenings and weekends, as required      

    Why The Brick?

    • Flexible “employer-paid” benefits including Health, Dental and
    • Paramedical Services for you and your family
    • Competitive pay
    • Paid training
    • Career progression program
    • Access to free personal development training 
    • Employee discounts & Personal "Paid" days off
    • Recognition, incentives, prizes and giveaways!  

     

    Be a part of Canada’s largest home furnishings retailer!
    We welcome all abilities to apply.

    We thank all those who apply; however, only those applicants chosen for an interview will be contacted.     

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